Tag

small business survival

5 tips for kindly firing a client

If you’ve been in business for a while, chances are you’ve taken on a client that turned out to be …

Good customer service includes apologies

Have you ever met someone or dealt with a company who refused to acknowledge a mistake? We’re human. We all …

Being flexible helps you and your community

It’s times like this that bring out the best – and worst – in people. I’m appalled by the behavior …