Tag
small business survival
5 tips for kindly firing a client
If you’ve been in business for a while, chances are you’ve taken on a client that turned out to be …
Good customer service includes apologies
Have you ever met someone or dealt with a company who refused to acknowledge a mistake? We’re human. We all …
Being flexible helps you and your community
It’s times like this that bring out the best – and worst – in people. I’m appalled by the behavior …