The easiest small business marketing tool
Have you ever wondered why some people seem to get lots of gifts, likes, accolades, and support when others don’t? …
5 tips for kindly firing a client
If you’ve been in business for a while, chances are you’ve taken on a client that turned out to be …
Good customer service includes apologies
Have you ever met someone or dealt with a company who refused to acknowledge a mistake? We’re human. We all …
Mentors lead to small business success
Is there a place besides where you live that you keep tabs on? For me, that’s Rochester, NY. While I’m …
5 tips for decreasing small business owner expenses
Last week, I talked about business credit cards. In short, I suggested Chase Ink for small business owners looking for …
Small business credit card find
Most small business owners don’t think a lot about how they’re paying expenses. Sure, you get concerned about outflows exceeding …
Smart small business marketing isn’t about you
I bought Morrie a new toy. He demolished it in less time than it took me to select it. Sigh. …
Small business growth hinges on cows buying virtual reality
You can’t make this stuff up. Farmers in Krasnogorsk, an agricultural region northwest of Moscow, have outfitted their cows with …
Do your small business plans get mired by rabbit holes?
Have you ever had one of those “going down the rabbit hole” days? It happens to everyone. This can be …
Small business prosperity, country style
Before I moved to Roanoke, I lived in a small town for 20 years. I’m talking small town by any …